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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Zander

November 12, 2024

5  out of  5
rating by Jason Zander
"Matt Baker did an outstanding job with our homeowners and car insurance quotes. He was very patient with us and answered all of our questions. He was very transparent with pricing, matched our previous car auto insurance, and provided discount to combine auto/homeowners. The new State Farm homeowners exceeded our previous coverage. Matt even provided a letter to us to use for cancelling auto insurance if needed. I am very happy with the level of service, and highly recommend Matt Baker as your State Farm agent."
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HIP2 Helen

November 8, 2024

5  out of  5
rating by HIP2 Helen
"The best customer care I've ever been given by an insurance agency. Laura and Matt worked really hard to help me on a very tough insurance problem!!! They are so very kind and compassionate. Thank you!"
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candace bailey

November 8, 2024

5  out of  5
rating by candace bailey
"The agents are very polite and helpful"
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David Turner Jr.

November 1, 2024

5  out of  5
rating by David Turner Jr.
"Been a member for years but took a 2 year break due to not having a vehicle I did my quote online and Mr Matt baker called me and got me str8 I must say talking to him was like talking to a best friend he’s very down to earth I highly recommend him"
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Curt Huddler

October 25, 2024

5  out of  5
rating by Curt Huddler
"Great experience switching to State Farm. Emily was professional and very knowledgeable. I highly recommend contacting Emily for all your insurance needs."
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Christina DuLaney

October 23, 2024

5  out of  5
rating by Christina DuLaney
"Very responsiveand super helpful when needed. I love that I can text or email and get quick responses. I am very happy that I switched over 3 years ago"
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Jimal Martin

October 18, 2024

5  out of  5
rating by Jimal Martin
"⭐⭐⭐⭐⭐ “I’ve had an excellent experience with miss Lourice for Car Insurance! Their customer service is top-notch—always quick to respond, friendly, and very helpful. They made the process of setting up my policy simple and hassle-free, and their rates are very competitive. What I appreciate most is their transparency and willingness to go above and beyond to make sure I fully understand my coverage. Definitely recommend Lourice to anyone looking for reliable and affordable car insurance!”"
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Martha Campion

October 4, 2024

5  out of  5
rating by Martha Campion
"Helpful and friendly staff"
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AKİF BEYDİLİ

October 4, 2024

5  out of  5
rating by AKİF BEYDİLİ
"My spouse and I were researching car insurance options when we got in touch with your agency and spoke with your sales representative, Mart Bekar. He was extremely professional and attentive in his interactions with us. He provided sincere and clear answers to all our questions and presented various offers for us to consider. We are very pleased with the agency and Mart Bekar’s assistance. Highly recommend"
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Jason Galvez

October 3, 2024

5  out of  5
rating by Jason Galvez
"The experience with Emily from Lourice's office was nothing short of spectacular. She was patient and understanding with the time in between my responses due to medical issues. She was also able to significantly lower my auto insurance rate, which was amazing. She was a definitely a pleasure to work with and I would not hesitate to recommend this insurance agent's office to anyone in need of a new company for auto insurance."
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Howard Harper

September 20, 2024

5  out of  5
rating by Howard Harper
"Lourice is very detailed oriented and attentive to her customer’s needs. I switched from a large insurance provider because of cost and was able to find comparable coverage for a significantly lower price. I love the excellent customer service provided by her agency and the prompt follow up when promised."
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Give me A hand

September 18, 2024

5  out of  5
rating by Give me A hand
"Excelent service"
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Cecilia Menendez

September 10, 2024

5  out of  5
rating by Cecilia Menendez
"I was looking to save some money on my auto insurance policy with the same coverage I currently have. Matt Baker reached out to me and was able to offer me a competitive rate. Additionally, Matt was a very enjoyable person to talk to. I am very pleased with the profesional interaction."
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Kristyn Ivey

September 9, 2024

5  out of  5
rating by Kristyn Ivey
"Very helpful. Explained everything thoroughly and made adjustments with no problems. Even sent a cancelation letter to my previous ins company for me."
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Tina Schwark

September 5, 2024

5  out of  5
rating by Tina Schwark
"Called to get quotes for home and car insurance. Matt was very professional and patiently answered all my questions. In the end I switched to State Farm because the customer service experience was pleasant."
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Kevin mustafa Ridgley

September 4, 2024

5  out of  5
rating by Kevin mustafa Ridgley
"Just want to inform the DMV, that Matt at State farm is very professional,helpful and knowledgeable under Lourice Karkar....I recommend that this office showed be visited for outstanding service"
We responded:
"Thank you Kevin for your awesome review , me and my team will be always available to assist with any insurance need for your auto and home insurance "
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Elizabeth S

August 30, 2024

5  out of  5
rating by Elizabeth S
"Had an excellent and productive conversation today with Matt from Lourice's office. He was professional and prompt with his support. Pricing was reasonable and he was able to answer all of my questions about converting my home owner's policy to a rental dwelling policy."
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Rosie Scott

August 28, 2024

5  out of  5
rating by Rosie Scott
"I will recommend this office with my eyes closed. The team in this office treats you like family and I love them. My recommendation will always be a 5 star because that’s what they deserve."
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Rama Thaher-Sawalhi

August 27, 2024

5  out of  5
rating by Rama Thaher-Sawalhi
"The agent is so friendly and helpful. Very patient with my many questions and concerns Thank you"
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dorian robinson

August 27, 2024

5  out of  5
rating by dorian robinson
"Very professional at all times and a great help with quotes as well as gets the job done. Been with this branch for almost 10 years!!! Always done a great job with helping my family and I find great quotes"
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Brittani Underdue

August 21, 2024

5  out of  5
rating by Brittani Underdue
"Emily was accommodating and understanding. I will be recommending Lourice Karkar to family and friends."
We responded:
"Thank you so Much Brittani, Emily is awesome "
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Lauryn Elsie

August 21, 2024

5  out of  5
rating by Lauryn Elsie
"This is the best place to be insured by. Lorice is very responsive and reliable. She was helpful when setting up my car insurance and can be easily reached. I appreciate her and the team she has 100%!"
We responded:
"Thank you Lauryn for your great review , happy to assist with any insurance needs"
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Marisa Santoro

August 21, 2024

5  out of  5
rating by Marisa Santoro
"Emily helped us throughout the entire process of getting renters insurance. She was extremely understanding, clear, & kind!"
We responded:
"Thanks Marisa , Emily is definitely doing great job with explaining coverage and educate our customers and helping to start auto & home insurance . Appreciate your feedback !"
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Zach Mateo

August 20, 2024

5  out of  5
rating by Zach Mateo
"Emily was very helpful and kind!"
We responded:
"Thanks Zack for great 5 stars review , Emily is the best "
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Villacorzo Sur norte

August 19, 2024

5  out of  5
rating by Villacorzo Sur norte
"I have been a client of State Farm Insurance for nearly 10 years, and I can confidently say that my experience has been outstanding. Lourice and her team provide exceptional communication, always making themselves available to address any questions or concerns I have. Their professionalism and dedication to customer service truly set them apart. I highly recommend Lourice Karkar for anyone in need of reliable insurance coverage and support!""
We responded:
"Thank you so much for great review and feedback. always appreciated "